Troubleshooting
Troubleshoot common problems, known issues, and technical questions
Common Problem
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SMTP error "StartTLS not supported by server or could not initiate session"
Article create , by Jacqi Jordan
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Failing Acquia Cloud Site Factory deployments after a BLT update
Article create , by Dimitris Kaskarelis
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SSH error: Server refused our key
Article create , by Jacqi Jordan
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My database is taking up lots of space on disk, but contains very little data. How do I fix it?
Article create , by Aaron Senecal
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Troubleshooting Git on Windows
Article create , by Richard Eriksson
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Troubleshooting Acquia Search and Search API Solr showing "Solr endpoint [url] unreachable"
Article create , by Alejandro Garza
Known Issues
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Chrome Distrust of Symantec Issued SSL Certificates
Article create , by Taya Debanks
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DevDesktop shows "Directive 'track_errors' is deprecated"
Article create , by Ally Gonthier
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Acquia Dev Desktop Showing "drush dyld: Library not loaded…"
Article create , by Greg OToole
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Resolving "Not acceptable format: json" error (HTTP code 406) in batch operations
Article create , by Richard Eriksson
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Acquia Cloud experiencing temporary issues involving drush dependencies for all users of drush 9
Article create , by Pat Patterson
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Known issue with Pipelines builds running at 00:30/00:35 UTC
Article create , by Matt Farineau