Issue
If you receive the following error in the Executing step upload-artifact
portion of the pipelines UI:
Executing step upload-artifact.
+ pipelines-artifact start
Store artifact:
Failed to store artifact with the name master@abc123455789 for the sitegroup with the id myapplication:
- Unexpected response: HTTP Status 500:
+ pipelines-artifact start
And under Executing step fail
the following error:
Executing step fail.
+ pipelines-artifact fail
Update artifact:
Failed to update status: Execute pipelines-artifact start before.
Resolution
This error can indicate different underlying issues:
1.) Check the configuration for the client executing the pipelines build. If your client configuration looks like it is properly set up, please create a ticket with Acquia Support for further assistance.
2.) Has the person who initially setup the Pipelines account recently left your organization? There is a known issue with Pipelines which you can see in User permission issues documentation:
The pipelines feature executes jobs using the credentials of the user who first executes a pipelines build. If this user leaves your organization, or the user’s credentials are revoked, you may be able to start a manual build, but automated builds may fail
If this is the case, Create a ticket with Acquia support to request your subscription be updated with the credentials of another user with the Execute Pipelines permission.