Issue
I’m trying to install my new SSL certificate and I do not see the private key pre-populated on the installation page within the Cloud UI.
Resolution
To get the private key pre-populated, you will need to log into your Acquia Cloud UI, click on the Production environment and go to the SSL tab on the left. Here you will see a CSR request but the CSR is not being installed.
You would then need to click the ‘Install’ button next to the CSR, as shown above under the "Certificate signing requests" section. From here, the private key will pre-populate in its respective field. You can can then fill in the remaining fields with your SSL cert files and be able to install from here.