Issue
When trying to connect Acquia Dev Desktop to Acquia Cloud you may see the following error:
Resolution
This is due to your internal network connectivity and you want to check the following:
- local network connectivity
- a local firewall
- misconfigured proxy settings (if connecting via a proxy)
Cause
Acquia Dev Desktop has many functions. Obtaining a list of sites from Acquia Cloud is only one function which is done with a REST call to the Cloud API.
Cloning your code, database and files then require an SSH and rsync connections to the following ports:
| http | 80 |
| https | 443 |
| ssh | 22 |
| rsync | 873 |