Acquia is currently undergoing a technology refresh for the Acquia platform infrastructure. This effort will begin in June 2018 and continue in phases on an ongoing basis until complete.
Q: What does this effort entail?
Acquia is currently moving portions of the Acquia platform to newer infrastructure to enable additional functionality and performance improvements to their infrastructure. This allows Acquia to reduce platform technical debt while improving performance and security for infrastructure supporting our customer applications.
Q: What is the impact to my application?
During this maintenance window, your application will experience no downtime. However, your high-availability will be impaired as we upgrade your infrastructure. Varnish will continue to serve cached traffic during most of the update process. High volume applications with heavy reliance on Varnish and Memcache caching may experience temporary performance degradation while the cache rebuilds immediately after the update. Staging and dev environments for applications without high availability will be unavailable for approximately 30 minutes during this maintenance.
Q: How do I know if I will be impacted by this effort?
Customers with applications that will be impacted will receive individual tickets for each of their impacted subscriptions, along with dates and times of the individual scheduled maintenance.
Q: I have additional questions. Who can I talk to?