Acquia Automation notifies you of security updates via our ticketing system. If updates are detected you will receive a new ticket with details of the updates and branch for testing.
Remote Administration tickets use the same settings as other Support tickets for notifying members of your team. The subscription owner, as well as any team members with the permission ‘include as a collaborator on all tickets by default’ enabled will receive an email notification when a new ticket is created.
To manage who on your team receives notifications you can modify which roles have this permission enabled. For more details on modifying roles and permissions see [Managing users, teams, roles, and permissions]. If you would no longer like to receive Remote Administration tickets, you can modify your RA preferences to do not inform, or alternatively you can pause security updates. These changes can be made by modifying your RA preferences in the Acquia Cloud Interface:
- Sign in to the Acquia Cloud interface.
- Select the application you would like to manage.
- Select RA from the menu on the left hand side.
- Select edit to modify your preferences.
The following update options are available:
- Update and Deploy (Recommended)
- Inform only
- Do not inform
For more information about these options see Remote Administration preferences.